Shipping policy
Free shipping on every order. No minimum, no code, no catch.
The price you see is the price you pay. Your routine arrives at your door with tracking, so you always know where it is.
At a glance
- Free shipping on every order, across the United States
- Tracked from the moment it ships
- Order processing: 1–3 business days
- Questions? A real person answers within 6 hours
How your order gets to you
1. You order.
You’ll get a confirmation email right away.
2. We prepare it.
We pack and send your order within 1–3 business days. You’ll get an email when it ships.
3. You track it.
Your email includes a tracking link, so you can follow your package until it arrives.
What free shipping includes
- Standard tracked delivery to your address
- No hidden fees at checkout
- No minimum order and no code to enter
Good to know
- Delivery times are estimates. Carriers can run late during busy periods like Black Friday, holidays and weather delays. If your package seems stuck, write to us and we’ll look into it.
- Double-check your address at checkout. If you spot a mistake after ordering, contact us right away at hello@verraroot.store and we’ll try to fix it before it ships.
- Split deliveries. If your order has more than one product, it may arrive in more than one package. You’ll get tracking for each one.
- Not at home? The carrier may leave a notice or hold your parcel at a local point. Check your tracking page for details.
If something goes wrong
- Arrived damaged or leaking? Send us your order number and a photo within 30 days of delivery. We’ll replace it or refund you.
- Wrong or missing item? Tell us and we’ll fix it quickly.
- Package lost or not delivered? Once 10 business days have passed beyond the estimate, contact us. We’ll open a search with the carrier, then reship or refund.
Every order is also covered by our 30-day money-back guarantee.